Splatter Place Terms & Conditions
PURCHASES ON WEBSITE
All currency and purchase transactions will be performed in Australian Dollars (AUD) only. We reserve the right to change prices without any notice at any time. All prices quoted on our website include a 10% Goods and Services Tax (GST), unless specified otherwise.
We accept the following payment methods:
Credit Card (Visa, Mastercard, AMEX, UnionPay)
PayPal
Cash on Arrival
REFUND & RESCHEDULE POLICY
Please familiarise yourself with our Terms & Conditions.
This Website is managed by Splatter Place Pty Ltd. (“Splatter Place”). In these terms and conditions, “we” “us” and “our” refer to Splatter Place. Your access to and use of all content on this website is provided subject to the following terms and conditions. We reserve the right to amend these terms & conditions at any time and your use of the website following any amendments will represent your agreement to be bound by these terms and conditions as amended. This website, including all information, tools, and services available from this site to you, the user, is conditioned upon your acceptance of all terms, conditions, policies, and notices stated here. We, therefore, recommend that each time you access our website you read these terms and conditions. By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”). These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content. Please do not proceed with any purchase or voucher redemption until you have read, understood, and accepted these terms and conditions.
Splatter Place reserves the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to its website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
All the bookings made on our website are non-refundable. The bookings can be rescheduled for another date if the request is received at least 24 hours prior to the booking.
Please note: If a customer does not show up for their reserved slot, we’ll still charge the full amount. We are unable to refund, reschedule or provide any credit for a missed slot.
PRIVATE PARTIES
Bookings can be made using contacting us via phone, WhatsApp, or email [email protected]
All Bookings made are not confirmed until a deposit is paid, and our staff has confirmed the payment by phone or email. All deposits are non-refundable.
There is NO REFUND for visitors that do not attend the party after final numbers and payment are taken. If you have more than 20 guests attending, there will be an additional charge. To avoid this fee, the maximum number of guests is 20. Please include the birthday child in the total number of guests.
CANCELLATION OF SESSION BY SPLATTER PLACE
In case any scheduled party session has to be cancelled by Splatter Place, we will notify the party organizers at least 24 hours before the scheduled session via email or text. We will offer a free reschedule or credit the value of purchase for future use.
GIFT CARDS
All Gift cards purchased on the Splatter Place website are non-refundable and must be used before their expiry date
BOOKING CONFIRMATION
Once your purchase is completed, we will send a confirmation email containing the information of your booking date, ticket quantity, and cost. Your purchase will be taken as your acceptance of Splatter Place terms and conditions, it’s privacy policy and any data obtained by Splatter Place will be treated as legal evidence of transaction between you and splatter place.
Offers, Competitions & Promotions
From time to time, we may run promotions, competitions and offers. Any participation in these offers, competitions, and promotions will be taken as your acknowledgment of accepting our terms and conditions along with any additional terms and conditions applicable on these offers, competitions, and promotions and you have consented to use of your personal information in accordance with all those terms and conditions and Splatter Place Privacy Policy can be amended from time to time.
COPYRIGHTs
All trade name and intellectual property that may include any graphics, artworks, painting pictures, audios, videos, photographs, texts, designs, slogans, buttons and icons, on our websites and within our facilities belong exclusively to Splatter Place. No one is permitted to make any use including reproductions, copying, transmitting, displaying, or distributing any such thing without the written consent of Splatter Place.
Entry conditions
Special terms – GLOBAL pendamic (COVID-19)
Splatter Place are taking all necessary precautions outlined by the government. At certain occasions, we reserve the right to refuse entry or ask guests to leave the premises if they do not reasonably follow the guidelines as follows:
Keeping hands washed and sanitized
Social distancing practice of staying at a distance of 1.5m
On any signs of the virus staying at home
If tested positive or are awaiting test results staying at home